Sync Error: Object reference not set to an instance of an object
PROBLEM: When syncing, you get this error message: Object reference not set to an instance of an object.
Here is a screen shot of the error:
The error is with the item AFTER one listed in the sync log. In the sync log, the last item displayed is 02 Site Work Here's the invoice -- the error is the one after 02 Site Work, which is 04 Concrete-ahm
Here's how to resolve this issue.
STEP 1: In QuickBooks, open the Item List by clicking Lists > Item List
STEP 2: Find the item in the item list and double-click on the item to edit it.
STEP 3: Look in the Cost field. The Cost field is empty. That is the problem. There MUST be a value in the Cost field.
STEP 4: Put a value in the Cost field and click the OK button.
STEP 5: Run the sync, and it will be successful.
STEP 6: You can see that the invoice was successfully synced to your QuickBooks.
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