Web Dashboard: Issue a Refund

Deleting a payment from InvoiceASAP automatically issues a refund for a payment taken through InvoiceASAP Payments.

Only full refunds are supported.  We do not have an option for partial refunds.

Here's how to issue a refund from a payment taken through InvoiceASAP Payments.

 

1.  From the InvoiceASAP Web Dashboard, select Invoices from the left navigation.

 

2.  Click on the "$" icon next to the invoice you want to refund.

 

3.  Click the "x" next to the payment you want to refund.

 

4.  Confirm that you want to delete the payment and refund the money to your customer.

 

5.  The payment has been refunded.