Your customer is trying to pay a web invoice, but he is getting the error message, "Unable to Pay Order in Clover."
This message means that the customer's credit card has been declined.
We do not know why it has been declined, only that the charge was declined.
To resolve this, your customer as 2 options:
- Your customer must use another credit card, or
- Your customer may contact their bank to find out why the charge was rejected