InvoiceASAP Debit Fees

In November we sent out an announcement email about debit card fees.

 

Industry standards have mandated that no longer can your service fees be passed to debit card anymore. So for these, you must remain responsible for the fees which are 2.9% + $0.30 per transaction.

 

When a service fee is not applied to payment, it's because your customers elected to pay with a debit card.

 

We can't tell if it's a debit card until the payment is being processed, we also cannot block debit cards being used.

 

Industry standards mandate that we cannot penalize a customer who chooses to pay with a debit card, and remove the option to accept debit card payments. 

 

Our tech team is working on improving the reporting to distinguish between a payment made with a debit card & credit card on your Processed Transactions Report. 

 

But for right now, the only way to know it's been paid by a debit card is the absence of the service fee on the invoice.

 

We can't tell if it's a debit card until the payment is being processed.

Per the mandate, the invoice has a note that says debit cards to not have fees passed to it. 

We also cannot block debit cards being used.

 

Industry standards mandate that we cannot penalize a customer who chooses to pay with a debit card, and remove the option to accept debit card payments.