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How to Find the qdsdklog.txt

The qdsdklog.txt file is an Intuit file.
It contains technical information about QuickBooks Desktop.
If you get a sync error with InvoiceASAP that refers to this file, the problem is usually something on your QuickBooks side.

The qdsdklog.txt is located in one of these two locations (depending on your operating system):

C:\ProgramData\Intuit\QuickBooks
C:\Documents and Settings\All Users\Application Data\Intuit\QuickBooks

When you find the qbsdklog.txt file, open it in NotePad.

Here is an example of the qbsdklog.txt file:

20130606.172625    I    4268    RequestProcessor    ========= Started Connection =========
20130606.172625    I    4268    RequestProcessor    Request Processor, QBXMLRP2 v12.0
20130606.172625    I    4268    RequestProcessor    Connection opened by app named 'invoiceASAP QuickBooks Connector'
20130606.172625    I    4268    RequestProcessor    OS: Microsoft Windows 7 Home Premium Edition Service Pack 1 (build 7601), 64-bit
20130606.172625    I    4268    RequestProcessor    Current Process is elevated
20130606.172625    I    4268    RequestProcessor    Current User is in AdminGroup
20130606.172625    I    4268    RequestProcessor    Current Process is ran as Admin
20130606.172625    I    4268    RequestProcessor    Current Process Integrity Level : 3000
20130606.172626    I    4268    RequestProcessor    Getting the IUnknown COM instance of QB
20130606.172626    I    4268    RequestProcessor    Opening the file in the DoNotCare mode.
20130606.172626    E    4268    RequestProcessor    Process Request error = 80042505, QBXML components have not been installed.
20130606.172626    E    4268    RequestProcessor    Process Request error = 80042505, QBXML components have not been installed.
20130606.172626    E    4268    RequestProcessor    Process Request error = 80042505, QBXML components have not been installed.
20130606.172626    E    4268    RequestProcessor    Process Request error = 80042505, QBXML components have not been installed.
20130606.172626    E    4268    RequestProcessor    Unable to process Host Query request.
20130606.172626    I    4268    RequestProcessor    Connection closed by app named 'invoiceASAP QuickBooks Connector'
20130606.172626    I    4268    RequestProcessor    ========== Ended Connection ==========

 

If you get the error in bold above, here is a link to a blog post that describes the error and its resolution:
http://support.flexquarters.com/esupport/index.php?/Knowledgebase/Article/View/2505

 

For all other errors, please paste the contents of the qbsdklog.txt into a support ticket to InvoiceASAP, and we will let you know what the problem is.

 

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