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ERROR OCCURRED: Transaction Detail Information Required: You must select a product/service or an account for each split line with either an amount or a billable customer

Here is how to resolve the sync error ERROR OCCURRED: Transaction Detail Information Required: You must select a product/service or an account for each split line with either an amount or a billable customer.

In short, what this error means is that you have an item on your invoice that is not marked in QuickBooks Online as an item that you sell.

Here are the details.

When you run the sync, you see an error message like this one, that reads:
"You must select a product/service or an account for each split line with either an amount or a billable customer."

 

First look at the affected invoice in InvoiceASAP.
You are going to look at each item for this invoice in your QuickBooks:

 

In your QuickBooks, the problem is because you are not marking the item as "I sell this product/service to my customers."
Or in other words, you can't add an item to an invoice that you don't sell.

 

Check the "I sell this product/service to my customers."
Make sure you select the correct income account:

 

Your next sync will be successful.

 

 

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