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You cannot set the quantity for items of this type

Error Message:

There was an error when converting the quantity "-1" in the field "item quantity"

You cannot set the quantity for items of this type

 

Cause:

During the sync, pop-up box will ask if you want to create a new item or select an existing item.

When you select an existing item, you are selecting an item of a type that we don't support, for example, an item of type "Discount."

 

Resolution:

When the pop-up box asks if you want to create a new item or select an existing item, and this is for a discount, we recommend that you create a new item with the item type of "Other Charge."

 

 

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