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SYNC ERROR: We have been unable to establish a connection with QuickBooks. Please try again.

These instructions show what to do when you get the following error.

SYNC ERROR: We have been unable to establish a connection with QuickBooks. Please try again.

01-Error.png

STEP 1:  Open the Sync Manager and click on Setup.

02-Setup.png

 

STEP2:  Make sure you are in Single User Mode and that your QuickBooks Desktop is open.  Click Next.

03-verify.png

 

STEP 3:  Enter your InvoiceASAP username & password.  Click Connect.

04-ia-creds.png

 

STEP 4a:  If you are normally in Multiuser Mode, change back to Multiuser Mode now.  
If you want Auto Sync, make sure the settings are what you want, and click Done.

05-confirm.png

 

STEP 4b:  If you don't want Auto Sync, then please uncheck the Run Auto Sync checkbox, then click Done.

06-no-auto-sync.png

 

STEP 5:  The sync starts running.

07-sync-runs.png

 

STEP 6:  A successful sync displays the happy face!

08-happy-face.png

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