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Web Dashboard: How to Delete Payment

This article shows how to delete a payment.
This article applies, regardless of whether you have taken the payment as cash, check, credit card, or bank draft.
If you took the payment through GlobalOnePay, deleting a payment also issues a refund to your customer.
For any other payment method, this only removes the payment in InvoiceASAP.

 

1. From your computer, log into the Web Dashboard.

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2. Click on Invoices on the left navigation.

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3. Click on the invoice number of the invoice that has the payment you want to delete.

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4. Click Payments.

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5. Click the "x" on the payment you want to delete.

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6. Confirm.

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7. The payment is gone.  
If this payment was taken through GlobalOnePay, then a refund is also issued.

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