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How to issue a refund for a customer using Clover

 

 To issue a new refund:

 

1. Open Refund app 

2. Enter refund amount and tap Issue Refund

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3. Tap Refund $X.XX

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4. Swipe card, insert chip card, tap for NFC, or type card manually to receive the refund

mini_refund_issuerefund3-896x560.png

 

Refund a past transaction

 

To refund a past transaction:

1. Open Refund app 

2. Tap Look Up Past Payment

mini_refund_lookuppastpayment1-896x560.png

 

3. Search for and tap the transaction that you would like to refund

4. Tap Refund

mini_transactions_lookuppastpayment1-896x560.png

 

5. Tap Refund to confirm the refund

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6. Select where to apply the refund

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