Web Dashboard: How to Refund your Customer - GlobalOnePay NOTICE: Refund can take 3-5 business days 1. From your computer, log into the Web Dashboard. 2. Click Invoices. 3. Click the dollar sign icon to edit the payment. 4. Click X to delete and refund the payment 5. Click OK. Have more questions? Submit a request 0 Comments Please sign in to leave a comment.