These are the instructions for tying a payment made in GlobalOnePay back to an InvoiceASAP Invoice.
First, you will need access to GlobalOnePay's Virtual Terminal.
If you do not have access, please contact InvoiceASAP's Support and request the Virtual Terminal.
1. Login to the GlobalOnePay Virtual Terminal.
2. On the left navigation, select Reporting > Open Batch (or Closed Batch)
In this example, we are selecting Open Batch.
3. All of the payments are listed.
Click on the Time of the payment you are interested in.
In this example, we want to know which invoice was for the $1.08 payment amount.
4. Please copy the Unique Ref.
This is the Transaction Id in InvoiceASAP.
1. From your computer, log into the Web Dashboard.
2. Click on Reports > Payment Reports > Invoice Payments
3. Paste the Unique Ref from GlobalOnePay in the search box.